PRIVACY POLICY
This privacy policy applies between you, the User of this website and Langham Travel, the owner and provider of this website. Langham Travel takes the privacy of your information very seriously. This privacy policy applies to our use of any and all data collected by us or provided by you in relation to your use of the Website, the online booking forms or transmitted via email. Please read this privacy policy carefully.
Definitions and interpretation
1.In this privacy policy, the following definitions are used:
DATA
collectively all information that you submit to Langham Travel via the online booking forms, or obtained from an enquiry received via email or telephone. This definition incorporates, where applicable, the definitions provided in the General Data Protection Regulations 2018;
Langham Travel, WE OR US
Langham Travel, whose registered office is at 15 Long Acre Close, Eastbourne, East Sussex, BN21 1UF
USER OR YOU
any third party that transmits any data via email or telephone or accesses the Website and is not either (i) employed by Langham Travel and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Langham Travel and accessing the Website in connection with the provision of such services; and
WEBSITE
the website that you are currently using, www.LanghamTravel.com and any sub-domains of this site, the online booking forms, unless expressly excluded by their own terms and conditions.
2.In this privacy policy, unless the context requires a different interpretation:
a.the singular includes the plural and vice versa;
b.references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;
c.a reference to a person includes firms, companies, government entities, trusts and partnerships;
d.“including” is understood to mean “including without limitation”;
e.reference to any statutory provision includes any modification or amendment of it;
f.the headings and sub-headings do not form part of this privacy policy.
Scope of this privacy policy
3.This privacy policy applies only to the actions of Langham Travel and Users with respect to this Website and the online booking forms and the transmission of data via email or telephone. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.
Data collected
4.We may collect the following Data, which includes personal Data, from you:
a.name
b.telephone number
c.email address
d.company name
e.credit card information (once you wish to confirm your booking)
f.web browser type and version (automatically collected)
g.operating system (automatically collected)
in each case, in accordance with this privacy policy.
Our use of Data
5.For purposes of the General Data Protection Regulations 2018, Langham Travel is the “data controller”.
6.We will retain any Data you submit for 18 months from your final check-in date.
7.Unless we are obliged or permitted by law to do so, and subject to any third party disclosures specifically set out in this policy, your Data will not be disclosed to third parties. This includes our affiliates and / or other companies within our group.
8.All personal Data is stored securely in accordance with the principles of the General Data Protection Regulations 2018. For more details on security, see the clause below (Security).
9.Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website or online booking forms or communicating via email. Specifically, Data may be used by us for the following reasons:
a.internal record keeping;
b.confirmation of your booking with hotels;
c.marketing purposes such as a telephone call or email with relevance to the event you are attending. This, in accordance with the General Data Protection Regulations 2018, will only be the case if you have specifically opted-in to receiving marketing communications and confirmed in writing
in each case, in accordance with this privacy policy.
Third party websites and services
10. Langham Travel, may, from time to time, employ the services of other parties for dealing with certain processes necessary for the operation of the Website and online booking forms or email maintenance. The providers of such services do not have access to certain personal Data provided by Users of this Website or online booking forms or transmitted via email.
Links to other websites
11.This Website and the online booking forms may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.
Changes of business ownership and control
12. Langham Travel may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Langham Travel. Data provided by Users will, where it is relevant to any part of our business, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the Data for the purposes for which it was originally supplied to us.
13.We may also disclose Data to a prospective purchaser of our business or any part of it.
14.In the above instances, we will take steps with the aim of ensuring your privacy is protected.
Controlling use of your Data
15.Wherever you are required to submit Data, you will be given options to restrict our use of that Data. This may include the following;
16.use of Data for direct marketing purposes, see clause 9 (Our use of Data)
Functionality of the website
17.To use all features and functions available on the Website and the online booking forms, you may be required to submit certain Data.
Accessing your own Data
18.You have the right to ask for a copy of your personal Data held by Langham Travel (where such Data is held) at no fee
Security
19.Data security is of great importance to Langham Travel and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected via this Website and the online booking forms or transmitted via email.
20.If password access if required for certain parts of the Website or the online booking forms or any documents transmitted via email, you are responsible for keeping this password confidential.
21.We endeavour to do our best to protect your personal Data. However, transmission of information over the internet is not entirely secure and is done at your own risk.
General
22.You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.
23.If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.
24.Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
25.This agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.
Changes to this privacy policy
26. Langham Travel reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy policy on your first use of the Website following the alterations.
You may contact Langham Travel by email at CR@LanghamTravel.com
